Sunday, October 28, 2007

Let the public discourse begin...

This is the text of an email sent to the Library staff, the day after the City Council Finance Committee reviewed the Mayor's budget for all departments, and the our local newspaper published an article featuring the request for a library building study
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Notes on a Sunday morning...

I know, this should be a day of rest, but I had to go and read this morning's Post Crescent first thing ...

The headline on page 2 states, in impressively large type, "Library space study budgeted." True enough, but the reality is complex and political. We've been asking for a space study for three years. This year is the first time it's been in the Mayor's budget. And now it's in the Finance Committee's budget, on a 3-2 vote, and going to the full City Council for approval on November 14. At that point, it could be removed from the budget by a majority of the Council. Based on the split vote in committee, some of the other remarks from alderpersons, and the media attention, we can expect the issue to arise in deliberations.

The Post Crescent article was actually pretty good, though I don't believe I said that the library is literally bursting at the seems. We're not, although space is getting tight, and we know that the time from a study to any significant change will be measured in years. We also know:
  • we may have enough space for today, but not for long-term needs
  • several areas of the collection are already quite tight, despite increasingly aggressive weeding
  • shelving on top and bottom shelves alleviate some needs but is not ideal for accessibility of materials
  • growth in collections and technology has eaten into floor space and reading/study seating
  • Appleton is growing in size and population, with two high schools north of Highway 41, continued annexation and construction, especially to the northeast and southeast
  • more people from Appleton use libraries in our neighboring communities than vice versa, often citing convenient location and parking as reasons
  • our exit and entryway are not ideal for security: this makes it hard for Circulation staff to monitor and creates problems when groups use our meeting room before or after hours
  • our Young Adult area is very small -- smaller than Little Chute's and much smaller than libraries in Waupaca and LaCrosse, restricting our ability to attract and serve people at a critical age
  • for economy and expediency, our 1996 expansion ignored our 1994 building study's actual recommendations and built smaller than needed for future growth
I really have to disagree with Alderperson Jirschele's comment that this study would be premature because the library needs to first determine a philosophy of service. I think we've done that with our long range plan (on our website at http://www.apl.org/policies/ApprovedPlan07.pdf), and we have given a copy of that plan to all of our City Council members. I'll be reminding Ald. Jirschele of that and trying to understand his concern. What we're looking at is not what kind of library service is needed, but what facilities options are best for delivering that service for Appleton in the coming years. Our current building is a response to existing needs in the 1990s, not future needs in the 21st century.

Assuming we get the study approved in the final budget, we will work with the Library Board and the City's Facilities Management Department to make it happen. Most likely this would mean creating a "Request for Proposals" to consulting firms who have experience in studying library building alternatives. Often this includes a team of a library services consultant and an architect. Until we actually get into a study, it's hard to anticipate every possible alternative, but major ones at this point involve:
  • doing nothing
  • remodeling and/or expanding our current building
  • relocating to a new building
  • adding branch(es), either though construction or storefront rental
  • developing a joint library with one or more neighboring municipalities
I think we're very fortunate that our Library Foundation has generously offered to contribute $10,000 to the cost of a study. We've also been talking with the Foundation about soliciting donations to help with any project that might happen. Because of community support, public libraries often are able to get significant contributions for building projects, and I hope this would ease the burden on Appleton taxpayers and help any future library projects go forward.

This will be interesting as we proceed. I hope that everyone on our staff has a sense of what we're doing and why, as I'm sure you'll all get questions. If you have any questions, please feel free to ask me or refer people to me.

There were more budget issues, but I think the building study was the big one. Nobody from the Council even asked about the materials budget, so I hope that will be OK. More to come, I'm sure!

There's other stuff to talk about, but enough for now.

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Library staff, APL users, etc. this is a good point to leave a comment here...

Tuesday, October 23, 2007

1 conference, 4 blogs, 8 bloggers, 36 posts

We had a great Wisconsin Library Association Conference in Green Bay last week, thanks to a lot of good work by many people. I put a post in the blog partway through the week, but there are a lot of postings in four different blogs that I know of. If I'm missing some, please post a comment / link! Thanks to all the bloggers for sharing their experiences:

Michael Golrick / Thoughts of a Library Administrator:
Tasha Saecker / Sites & Soundbytes:
Leslie Farrell / Posterhead
The WLA Blog - with bloggers Beth Carpenter, Joy Schwarz, Pete Gilbert, Nanette Bulebosh, & Amanda Werhane
Thank you all --Wisconsin library folks rock!

Social Digital Global Shift

We need more rocking librarians. This isn't a library song per se, but it puts that 2.0 thang in perspective -- and it's catchy! The redoubtable David Lee King strikes again.

Monday, October 22, 2007

Jan Brett visit

They waited for hours, in a line that went around three sides of the library building. Parents were patient and kids were amazingly well-behaved. They were waiting to meet author Jan Brett and get her to sign a book.

For our library, it was a great low-cost program and collaboration with our local independent bookseller, Conkey's Bookstore. It was Conkey's, with their publisher contacts, that plugged us in to Jan's new book tour, promoting The Three Snow Bears. Jan's bus was parked for the afternoon in the library parking lot, so we had the out-of-pocket cost for a few meters. Jan, her husband and her (publisher's) staff did a lot of the work, as did the folks from Conkey's. We gave out about 200 tickets for book signings, and over 400 children and parents went through the library meeting room before the day ended. Conkey's wound up selling a lot of books in our meeting room (a worthwhile exception to the commercial use of the meeting room policy).

In late afternoon, Jan came into the library, was introduced to a receptive audience, presented a donation of several books to staff, gave a talk and drew a picture. Children, parents and librarians alike were captivated, but the best was yet to come. Following her talk, Jan signed books -- and it was a good thing that we had given out tickets so that she was not mobbed.

She was there for hours, much longer than she had agreed on or planned. Yet every child that approached her got the benefit of a big smile, a short talk and Jan's full attention. It was very fine to see a big name writer take as much time as needed to make every child feel special.

It was long hours for our hard-working children's staff, who assisted at every step and worked to keep kids entertained with stories and songs through the long wait, but I hope we see Jan on her next tour!

(Photos by Michael Kenney)

Heroes boost & disparage libraries

Ya gotta love irony. I'm rather fond of the show Heroes, but they are quick to reflect common library prejudice.

Two things in the same week:
  1. a new ALA graphics catalog shows up with a cover photo of a "Read" poster featuring Sendhil Ramamurthy of the NBC series Heroes.
  2. in the latest episode of "Heroes" (10/15/07), as reported on the Library Geek Woes blog
    Teenage Claire wanted to sneak out of the house to meet her boyfriend, so at the dinner table announced that she had to go to the library that evening to work on a research project. Her brother responds, "Duh, Claire, haven't you ever heard of the Internet?" To which she replies, "Well, duh, that's why I'm going to the library. My paper is on how the library is obsolete!"
The depressing thing, of course, is that her family buys this as reasonable and sensible. Presumably viewers are meant to see it that way as well. Perhaps Professor Mohinder Suresh should have a little chat with Cheerleader Claire on the value of libraries! That's more likely to happen than the mainstrema media buying a clue about what we do.

Thursday, October 18, 2007

WLA - learning in person & online

We're in the midst of the Wisconsin Library Association annual conference in Green Bay. It's great to rub elbows with colleagues, meet vendors, have lots of conversations -- some quick, some in-depth -- and of course, go to programs. The conference team and WLA staff are doing a great job as usual.

Thanks to some good bloggers and the WLA website, there are opportunities to learn and talk about the programs even for those who were not able to get here. The WLA blog has extensive notes on many of the programs. Worth watching and following as the website become richer with links to presentations and online resources.

Thursday, September 20, 2007

Hacking the Library

In a post titled "10 ways to hack your local library", Jeff Scott at Gather No Dust gives us some good insights on ways anybody can exert their influence at their public library. In fact, if we at the library are doing our job we're paying attention all the time. To cite one of Jeff's insights, merely by the act of checking out a book, a library user communicates a preference that will influence future purchases.

Jeff's points are all worth checking out. The only distinction I'd make is not all libraires extend such major benefits to their friend's groups -- but the ideas are worth considering. Check 'em out! Some of these are like a low tech 2.0, but the principle is the same -- we need to be open and interactive. Library 2.0 is in many ways only good customer service principles and techniques while acknowledging and using rapid technology changes in our professional environment. Here's the outline:
  1. Check out Books
  2. Don't see it -- ask us to buy it
  3. The world is at your fingertips with Interlibrary Loan
  4. Don't know what to read? Ask us! Or ask us anything, really!
  5. Be our Friend
  6. Ask us for services
  7. Return books
  8. Ask about our services
  9. Databases are good
  10. In fact EVERYTHING is free

Wednesday, September 19, 2007

Adults aren't reading as much -- except maybe at the library...

Ann DeBroux reads a book called "I Feel Bad About My Neck: And Other Thoughts on Being a Woman" by Nora Ephron in her Appleton home. Post-Crescent photo by Kirk Wagner

from the Post Crescent, Sept. 11, 2007
Studies: Adults aren't reading as much

By Cheryl Sherry Post-Crescent staff writer

Karla Breister likens her love of books to warm, gooey, straight-from-the-oven chocolate chip cookies; it's hard to eat just one.

"If you have a craving and it's there … that's how I am with books," said the 36-year-old Fond du Lac woman and wismoms.com forum participant. "If I have them in the house, I will read them."

A recent week in late August found Breister catching up on three — yes, three — bestsellers, "Nineteen Minutes," "Bungalow 2" and "The Memory Keeper's Daughter," two of which were recommended by the wismoms.com book club. Her favorite? "Nineteen Minutes" by Jodi Picoult.

Breister's reading habit goes against the results of a poll released in late August by the Associated Press-Ipsos, which found one in four adults read no books last year. But of the three adults who did read, Breister and other women as well as senior citizens were the most avid readers. Religious works and popular fiction were their top choices.

While book sales tracked by the Association of American Publishers — the national trade association of the United States book publishing industry — saw children's and young adult book sales flourish in June (22.2 percent increase in hardcover books, 7.1 percent in paperback books), they also found sales in the adult mass market category year-to-date were down 2 percent.

The fact that fewer adults are reading is difficult to measure, said Bill Gillard, published author and assistant professor of English at the University of Wisconsin-Fox Valley. "You can look at those survey results … but there is so much electronic media these days it may not tell you the whole story about the actual amount of reading people are actually doing. They may be doing a ton of reading, but maybe not the wood pulp books.

"Also book sales might not tell the story because libraries are circulating books, too. It's a complicated picture," Gillard said.

According to the Survey of Public Participation in the Arts, conducted by the Census Bureau in 2002 at the request of the National Endowment of the Arts and released in 2004, fewer than half of American adults read literature. Although the NEA survey found literary reading is on the decline for both sexes, women do read more literature than men. Slightly more than one-third of men now read literature, it found.

While Breister is a ravenous reader, her husband, Terry, 39, hasn't finished a book in years, she said.

"He does read the newspaper and magazines that pertain to his interests, but he's just not really interested, especially in fiction," she said.

Reading takes time, and that also might factor into fewer readers, if that is indeed the case. In 2001, author and professor Mario Vargas Llosa's article on the premature obituary of the book, which ran in The New Republic, a journal of politics and the arts, said literature has become a female activity. Men, he said, often use the excuse that they are too busy.

"According to this widespread conception, literature is a dispensable activity, no doubt lofty and useful for cultivating sensitivity and good manners, but essentially an entertainment, an adornment that only people with time for recreation can afford," he wrote.

Literature, he said, is not a luxury pastime, but rather "one of the most primary and necessary undertakings of the mind."

Gillard wonders if there is any kind of guilt associated with spending, say five hours, reading when a person could be doing something more productive.

"Maybe that plays a role, too. I don't know."

Ann DeBroux of Appleton loves to read, but like many young mothers has to arrange a time to read either when daughter Gracie is in bed or at her once-a-month women's book club, which began five years ago.

"All but one of us at the time were stay-at-home moms. We kind of thought this was a neat outlet for us — we all love reading and some of us like to write — and thought it would at least make time to read one book a month, then discuss it," DeBroux said.

The studies failed to take into consideration the estimated 117,378 libraries in the United States. While book sales may be down, the American Library Association found public library use continues to grow.

Despite the continued growth in online resources, the most recent comprehensive federal data shows the number of visits to public libraries increased 61 percent from 1994 to 2004, according to the National Center for Education Statistics. While all library collections have increased, the number of e-books in these libraries has jumped more than 68 percent from 2002 to 2004.

Terry Dawson, director of the Appleton Public Library, said local library use also is on the increase.

"Changes in technology have meant changes in use, but I'm happy to say that circulation of books, for all ages, has continued to grow," Dawson said. "Although book use has grown more slowly than media use, it has increased."

In 2002, the Appleton library had 33,617 adult registered borrowers. Currently the number is 37,621 — an increase of 11.9 percent in five years. In 2002, 337,563 adult books (both fiction and nonfiction) were circulated, and in 2006, the last complete year for circulation numbers, the library circulated 380,108 adult books, an increase of 12.6 percent in adult book use.

"So it seems that book use is growing slightly faster than the number of borrowers," Dawson said. "The grain of salt here is that media use (DVDs, recorded books) is growing faster than book use. Nonetheless, book use shows continued growth."

Books on CD also go like gangbusters at the library as well as downloadable audio-books.

"But the printed book still has a lot of vitality, even if losing some market share," Dawson said.

Books are not only Dawson's job, but also his way of life.

"Speaking personally, I usually have a book on CD in my car, another book on my iPod, and I carry a lot of electronic books on my Palm Treo," he said. "That's in addition to the stack of regular bound books next to my chair. But I may be an atypical book geek and techno-nerd."

"Reading," Gillard said, "is a solitary activity that's completely dependent upon your imagination. To the extent young people and beyond … can cultivate our imaginations, the richer life we can have. … What I explain to my students in class is the book has no existence; it's squiggles on wood pulp. Whatever meaning it has comes from our own mind and the creation of it, which is fundamentally different from the creation of an excellent film, which arrives to us as almost a complete finished product. You just have to sit there and receive it.

"But it's the act of creating the characters in our minds, hearing their voices that makes it such a valuable and wonderful experience. Reading is harder, which might be a reason people are shying away from books, too. Compared to TV, it's hard. And it's long and it's slow and there's a very delayed gratification."

Although Breister can't imagine not reading, when asked how her world might change without books, she said, "Well, my house would be cleaner. It's how I relax, how I escape. It's just my thing. Some people run or go for a bike ride. I read. I would be tense all the time if I didn't read."

DeBroux, who averaged reading about four books each month this summer, said her "house is still pretty clean. My lawn still got mowed and my family wears clean clothes and we do manage to eat."

Cheryl Sherry: 920-993-1000, ext. 249, or csherry@postcrescent.com

Sidebars:

How to instill a love for reading in children

A love of reading begins in the home. Here are some tips to encourage your children:
  • Teach children to respect books at an early age.
  • Read aloud to children; even teens enjoy being read to.
  • Set up a daily free reading time.
  • Visit the library often.
  • Children love to read favorite books over and over again, and it's good for them.
  • Allow children to read books that are easy for them; it makes reading less of a chore.
  • Casually talk about the books they read.
  • Set up a reading incentive program.
  • Keep a book in the car and the bathroom.
  • Begin collecting books for your home library.

Writers pick their Top 10 books

Who knows more about great books than great writers? That's the premise behind J. Peder Zane's book, "The Top Ten: Writers Pick Their Favorite Books," which was published in January. Zane, book editor of the Raleigh News & Observer, asked 125 British and American writers to provide a list of their choices for the top 10 greatest works of fiction of all time. Authors included Tom Wolfe, Norman Mailer, Stephen King and Michael Chabon. Here's the list in order of popularity:
  1. "Anna Karenina" by Leo Tolstoy
  2. "Madame Bovary" by Gustave Flaubert
  3. "War and Peace" by Leo Tolstoy
  4. "Lolita" by Vladimir Nabokov
  5. "The Adventures of Huckleberry Finn" by Mark Twain
  6. "Hamlet" by William Shakespeare
  7. "The Great Gatsby" by F. Scott Fitzgerald
  8. "In Search of Lost Time" by Marcel Proust
  9. "The Stories of Anton Chekhov"
  10. "Middlemarch" by George Eliot
Source: about.com

Did You Know 2.0

My co-worker Melody sent me this update of the "Shift happens" video posted earlier this year -- interesting things to think about for the future. Especially for librarians supporting:

  • educators
  • job-seekers
  • technology planners
  • children & parents

Tuesday, August 28, 2007

Library Links 2: the QuickRef Library Page

I love QuickRef, and I probably don't say it often enough to our Reference staff.

Time was everybody maintained link lists, often annotated. Shortly after our library set up our web site, we added a list of useful links. Managed for years by Reference Librarian (& poet) Harriet Tippet, the page was known as "Harriet's Hot Links." Harriet is gone, alas, but our link list transmogrified into a great tool to help our librarians answer questions. It soon proved popular with other libraries and patrons.

That tool is QuickRef, and it contains separate pages on a variety of topics, each page with a categorized list of links. Part of what I like is the clean and easy-to-use design, but mostly I just like that it's useful and handy. Pages include: Books & Lit. Business , Education , Ready Reference, and many others -- but for this discussion I'll focus on the Library Page.

Categories, each of which includes from four to fifteen links, are:
  • Indexes
  • Libraries
  • Full Text Indexes *
  • Wisconsin Libraries (statewide resources)
  • WI Public Libraries & catalogs
  • WI Academic Libraries & catalogs
  • Other Wis. Libraries & Associations
  • Prof. Resources
  • Listservs
Needless to say, having the most useful links gathered beats the heck out of imperfect Googling. We'll have to see what the future brings -- will del.icio.us replace separately maintained link lists altogether? Some thoughts and examples of library links in the 2.0 environment in forthcoming part 3.